A Global First! Optimal Remote, Japan’s Most Popular Remote Support Tool with 13M Users, Is Now the Industry’s First to Support AndroidTM 4.4 (KitKat)!

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Press Release

OPTiM Corporation

A Global First! Optimal Remote,
Japan’s Most Popular Remote Support Tool with 13M Users,
Is Now the Industry’s First to Support AndroidTM 4.4 (KitKat)!

TOKYO (November 21, 2013) – OPTiM, a leading provider of online IT support solutions that enable creativity, collaboration and convenience, announced today that Optimal Remote has supported AndroidTM 4.4 since Nov. 13 -- making it the world’s first remote support tool for AndroidTM 4.4!

・Optimal Remote’s website: https://www.optim.com/contents/5480

Optimal Remote is revolutionary remote support software which allows screen-sharing on any Internet-enabled device (smartphones, tablets, PCs, TVs, etc.) and remote operation from a computer via a secure connection. Companies worldwide spend considerable time and money on phone-based and website-based operational support and troubleshooting of Internet-enabled devices, but Optimal Remote reduces such expenses by screen-sharing with the customer’s Internet-enabled device, providing the necessary support, and allowing an administrator to set up an OS and to install applications on the device. The result is broader, more efficient support and administration. Moreover, whenever new smartphones and tablets are introduced into a workplace, leading companies rely on Optimal Remote to support and troubleshoot the issues which inevitably arise with any new roll-out.

With Optimal Remote now supporting AndroidTM 4.4, businesses have even more AndroidTM device options to choose from. And thanks to Optimal Remote’s cutting-edge approach, they can be assured of receiving stress-free problem-solving and support once their AndroidTM 4.4 devices are activated.

[ Image of using Optimal Remote ] 
Optimal Remote image

With a mission to expand smart device possibilities, OPTiM will continue to offer innovative device services that make work easier, securer, and more efficient.

【About OPTiM】
Based in Tokyo, Japan, OPTiM provides solutions that reduce its clients’ support costs, with an overall focus on evolving online experiences to the point that the Internet becomes something you aren’t even conscious of, like breathing. OPTiM’s solutions’ suite includes setup, diagnostic and marketing tools for NGN and home networks, as well as mobile devices, routers, TVs, gaming platforms, multifunction peripherals, servers, printers and DVD recorders.

【Copyright / Trademark】
※ The corporate names and product names mentioned above are registered trademarks or trademarks.
※ The information presented in this press release is subject to change without notice.

【Inquiries About This Article】
OPTiM Corporation Marketing / Promotion Team
TEL: 81-3-6435-8570 FAX: 81-3-6435-8560
E-mail: press@optim.co.jp
Optimal Remote Page: https://www.optim.com/products/remote