Screenshot

• Red Pen Drawing

  Draw a red line on the client's screen. It is thus possible to instruct clients using prompts.

  

• Device Reboot Function

  Enables one to restart the client device remotely

  

• Screen Shortcut

  Enables one to open the setting screen on the client device from a shortcut

  

• Statistics

  You can refer to statistics of remote tool usage.

  

• Escalation

  Enables one to hand over a client from an operator to another

  

• USB Extended Feature

  By connecting a mobile device to a PC, you can control the mobile device without restriction.

  

• Finger Indicator

  Enables one to provide instructions by showing a finger indicator.

  

• Client Device Information

  Enables one to obtain a client's device information

  

• Log Download

  Enables one to download logs of previous tool usage.

  

• Movie Clip Recording

  Enables one to record support log as movie clip to check the instruction

  

• Mac OS Support

  Mac OS is supported.

  

• Optimal Remote Ubiquitous

  Enable to support devices by selecting an icon from the Network Map